TERMS &
CONDITIONS.

 

These terms and conditions form part of your agreement with JRTRUNCOACH.

Your agreement with us is made up of your consent to be coached by Joshua these terms and conditions and the terms of brand use. These documents together form a legal agreement between us, so please make sure that you read them carefully and understand them. If you have any questions, please ask a Joshua for further questions.

Purchasing Monthly Packages

  • Packages can only be purchased online through the jrtruncoach.com website.

  • When you purchase your package, you will be contacted within 24 hours of your purchase where we will inform you we are able to begin your training plan under Joshua’s guidance.

Payments

  • All payments must be done via the jrtruncoach.com website under the payment page.

  • All payments must be made in full before the training can begin.

  • Direct Debit Payments for Personal Training

  • Direct debit is available.

  • All direct debit packages must be used within the calendar month to which they relate. Any such sessions not used within the calendar month will be lost without any refund and may not be carried over into the following months.

  • To ensure your direct debit starts by the 1st day of the following month, you will need to have completed this agreement online or to have signed and submitted this agreement in person, in either case by the 15th day of the current month.

Cancellation of Ongoing Training

  • If you have completed 3 full months of direct debit with JRT and you choose to finish your sessions going forward, you must notify Joshua and we recommend that you do so in writing by email or letter.

  • If you want to cancel or change your direct debit you must tell us about the change before the 15th day of the month.

Expiry and Extensions

  • All packages offer a 90 day expiry, after which time any unused sessions will be lost and no refund will be made. This is to ensure we deliver all your required training to enable you to achieve your goals.

  • You may extend your package for between one month and 3 full calendar months for the following reasons only:

  • Pregnancy

  • Serious illness

  • Serious injury

  • Redundancy

  • To extend your packages you must contact Joshua; we may ask you to provide proof of pregnancy, serious illness, serious injury or redundancy.

  • Any other extensions are entirely at the discretion of the club general manager.

Joshua

Joshua cannot prescribe treatment or diagnose medical conditions. He may at any time ask to consult with your GP should any medical condition arise.

Refunds

  • If for any medical reason you are no longer able to complete the training sessions, you will be given a refund on any outstanding sessions. We may ask for you to provide proof from your GP.

  • If you leave JRT for any other reason, you will not be entitled to a refund.